Manage customers

Your customers are tenant accounts. Each gets its own tenant portal, scoped to just their sites and data.

Create a customer

1. Open Customers (Tenants) → Create.
2. Enter their username and email, and assign a package.
3. Optionally create their primary website at the same time, so they land in a ready-to-use account.
4. Save. They receive a welcome email to set their password and sign in.

Day-to-day management

• Suspend / unsuspend an account (e.g. for non-payment) — suspending disables their sites without deleting anything.
• Change package to upgrade or downgrade; new limits apply automatically.
• Reset password or resend the welcome/set-password email.
• Per-customer overrides — bump an individual account’s disk/memory above its package when you need to.

Watch usage

Each customer shows resource usage against their limits; accounts near or over a cap are flagged so you can reach out or upsell. See how the customer sees the same data in Metrics.

Signups from your storefront

When someone buys a plan on your storefront, their order appears for you to approve (or it auto-provisions on payment). Approve it and the account is created with the chosen package.

Deleting a customer removes their sites and data — suspend first, confirm with the customer, and keep a backup.