Billing & invoices

The Billing section turns your packages and customers into invoices and payments.

How billing works

• Each customer is billed their package price on its cycle (monthly/annual).
• OrbixPanel generates invoices for new signups and renewals.
• Customers pay from their portal (Invoices) via a connected payment gateway.

Manage invoices

• See all invoices with status paid / due / overdue.
• Create a manual invoice (one-off charges, custom work).
• Mark paid when you take payment outside the gateway (bank transfer, cash).
• Send or resend an invoice to the customer.

Renewals & overdue accounts

• Renewals invoice automatically on the cycle.
• For overdue accounts, follow up and — if needed — suspend the account in Customers until paid, then unsuspend on payment.

Get paid online

Connect a payment gateway so customers can pay with a card and paid plans can auto-provision on successful payment — no manual step.

Choosing a provider and setting up payouts is covered in Payment gateways.